Wednesday, 7 October 2009

Hooray for the UK Civil Service

Canadian government offices could really learn something about how to run things.

An office in Montreal made a pig's ear of sending me the Quebec issued birth certificate that the marriage officials told me was necessary.

The immigration department made a series of errors for which they finally apologised but did not correct and I ended up paying two sets of fees and double medical costs as well as it taking three years instead of the usual six months.

There was a fiasco with the tax department that as soon as it was sorted out another arm of the same department (even in the same building) created a problem with the same matter that the same office had just resolved.

Now I'm caught up in another maze* with something that looked to have been resolved a few days ago.


* see entry Friday 9th Oct

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